Solar Shade USA, LLC provides a limited warranty on all the products it supplies. This warranty is the buyers warranty and no other warranty is implied. This warranty is in effect from the date of payment in full and is void if the structure is not assembled and installed in accordance with Solar Shade USA installation instructions, or installed by a Solar Shade USA authorized installer.
All steel components fabricated by Solar Shade are warranted for a period of 10 years against all structural failure due to corrosion, deterioration, or workmanship. Painted surfaces and workmanship are warranted for 1 year.
Solar Shade fabrics carry a limited 10 year performance warranty, effective from the date of payment in full.
Solar Shade USA structures are designed and fabricated in accordance to applicable codes and standards. Wind loads are derived using ASCE 7-05 with coefficients derived from testing the actual material. Steel is designed per current AISC specifications.
Our structures are appropriately engineered to carry all required loads, and manufactured in accordance with accepted standards and practice.
During a high wind occurrence, there are typically significant, extremely high wind bursts and windblown debris. It is not possible to anticipate nor practical to design for these conditions.
We warrant that the design is in accordance with the applicable code and that we manufacture the structures in accordance with accepted standards and practice. We are not able to guarantee that the structure will not be damaged during a high wind occurrence and we strongly recommend that the simple fabric removal process be followed when high winds are anticipated.
If you have warranty questions please address them to: firstname.lastname@example.org